At Caravia Beach Hotel & Bungalows, we are committed to respecting and protecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR). This Privacy Notice describes the personal information that Caravia Beach Hotel & Bungalows and its affiliated companies and subsidiaries (collectively “we”, “us”, or “our”) collect about you, how we use and protect this information, and the choices you can make about how we use it.
This Notice may be updated from time to time. Please check our website www.caraviabeach.gr periodically to ensure you are aware of any changes.
We are Caravia Beach Hotel & Bungalows, located in Marmari, Kos, Greece. The owning company, Meditours S.A., was established in 1975 by Socrate Fanourakis and is active in the hospitality, construction, and real estate sectors. Caravia Beach Hotel & Bungalows offers high-quality beach vacations with a long-standing reputation for authentic Greek hospitality.
- Full name (first name, last name)
- Email address
- Postal address (for billing and service delivery)
- Telephone number
- Personal data of minors participating in Children Junior Club or Sports Activities, provided by legal guardians
- Special categories of data (e.g., health/allergies) with explicit consent
Note: We do not collect personal data directly from minors; all such data is provided by their parent or legal guardian.
We collect information directly from you when you contact us via our website, subscribe to our newsletter, place a booking, or participate in hotel services.
- Provision of hospitality services (lodging, meals, guest services)
- Customer support and communication
- Marketing and promotional communications (with your consent)
- Legal compliance and operational needs
- Performance of a contract (e.g., bookings, service provision)
- Legal obligation (e.g., tax and invoicing requirements)
- Legitimate interest (e.g., service improvement)
- Consent (e.g., newsletter subscriptions, children’s data)
We retain personal data for the duration required to fulfill the stated purposes or comply with legal obligations. For example:
- Client records: Minimum 1 year for tax/audit purposes
- Newsletter contacts: Until consent is withdrawn
We implement physical, technical, and administrative measures to protect your data from unauthorized access, misuse, alteration, or loss. Access to personal data is restricted to authorized personnel. However, no system is 100% secure, and we advise against sending sensitive data such as credit card details via email.
We may share your personal data with:
- Service providers (e.g., IT support, car rental agencies)
- Legal authorities where required by law
- Third parties involved in service delivery (e.g., billing by third parties)
All providers are bound by confidentiality and data protection obligations.
We do not transfer your personal data outside the EU. If such transfer is necessary, we will ensure adequate safeguards are in place as required by the GDPR.
Under the GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Erase your data under certain conditions
- Restrict or object to processing
- Data portability
- Withdraw consent (where applicable)
- Lodge a complaint with a supervisory authority
Supervisory Authority: Hellenic Data Protection Authority – www.dpa.gr – 1-3 Kifisias Ave., Athens, 11523, Greece
Caravia Beach Hotel & Bungalows may occasionally request permission from guests to use content that they have publicly posted on social media or submitted to us directly, including photographs, videos, or testimonials (“Content”). Such Content may be used in our marketing materials, social media, websites, email campaigns, and other digital or print platforms.
By responding affirmatively to our request (e.g., using a designated hashtag #caraviabeach or replying to our message), you grant Caravia Beach Hotel & Bungalows and Meditours S.A. a non-exclusive, worldwide, perpetual, royalty-free license to use, reproduce, display, distribute, adapt, and publish your Content in connection with our promotional and informational activities.
By granting such consent, you confirm that:
- You are at least 18 years of age;
- You are the legal owner of the Content, or have obtained the necessary rights and permissions to authorize its use;
- If the Content includes minors, you are the parent or legal guardian or have obtained proper consent;
- The Content does not infringe on third-party rights, including intellectual property or privacy.
We will use your Content in a respectful and non-defamatory context, and will not alter or manipulate it in a misleading or damaging way. Your Content will never be used in a manner that compromises your dignity, image, or values.
Any personal data associated with user-generated Content will be processed in accordance with the General Data Protection Regulation (EU) 2016/679. The legal basis for this processing is your explicit consent. You may withdraw your consent at any time by contacting us at customer_privacy@caraviabeach.gr, in which case we will cease using your Content in future publications. However, withdrawal does not affect prior lawful use.
You acknowledge that no monetary compensation is offered or expected in exchange for granting us the right to use your Content.
This agreement is governed by the laws of Greece. Any disputes arising from the use of your Content shall be subject to the exclusive jurisdiction of the competent Greek
We use cookies to personalize content, provide social media features, and analyze our traffic. Cookies are small text files placed on your device. To manage your preferences, please visit the Cookies Policy on our website.
For any questions or to exercise your rights regarding your personal data, please contact us at: dpo@caraviabeach.gr
We may update this Notice to reflect changes in law, business practices, or guest needs. The latest version will always be available on our website and clearly date-stamped.
This policy was last updated on 08/07/2025.
